Connect Systems CS1001 Manual de instalación descargar pdf (Pagina 11)

Troubleshooting (continued)

Q. What if there appears to be random triggering of the Dualcom ?

Ensure that 0 volts is common across all parts of the alarm system.

If the Dualcom receives its power from a Power Supply that is additional to

the alarm system, ensure that the 0 volt connection on the additional power

supply is connected to the 0 volt connection on the alarm system.

Q. What if up/downloading does not work ?

Check that the NVM is fitted and has been correctly programmed.

Ensure that the CS1052 Plug-on Wireless Signal Strength Meter is not fit-

ted to the Dualcom.

Help Desk

If you have installed the Dualcom in accordance with these instructions, checked

all the above points but are still experiencing problems you can contact your

Dualcom supplier, your Telecom Service Provider or your VDN Service Provider.

Please have your ESN number to hand. See Fig 1 & 2 and page 16.

In UK, VDN network questions may be addressed to:

The Vodafone VDN Help Desk:

Tel: 08700 700 600 (Option 2 = Help Desk Operator)

In UK, Dualcom installation, programming, operation or other questions may be

addressed to:

The CSL Technical Support Desk:

Tel: 01895 474 444

The CSL web site: www.csldual.com contains the latest copies of all manuals

for all CSL products. Please ensure that you are working from the latest ver-

sion. You can also download associated information and software samplers.

Sales, shipping and contact information is here too.

A CD is available that contains all manuals for all CSL products and the pro-

gramming software for Dualcom. Contact CSL Technical Support for more infor-

mation.

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Connect Systems CS1001 Manual de instalación Pagina 11